/* ==================== CHAT WIDGET ==================== */

/* ── Chat Toggle Button ── */
.chat-toggle {
    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 990;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: #ff6b35;
    border: none;
    cursor: pointer;
    box-shadow: 0 6px 24px rgba(255,107,53,0.4);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.3s ease, box-shadow 0.3s ease, background 0.3s ease;
    animation: chatPulse 3s ease-in-out infinite;
}

.chat-toggle:hover {
    transform: scale(1.08);
    box-shadow: 0 8px 30px rgba(255,107,53,0.5);
    animation: none;
}

.chat-toggle svg {
    width: 28px;
    height: 28px;
    color: white;
    transition: transform 0.3s ease, opacity 0.3s ease;
}

.chat-toggle .chat-icon-close {
    position: absolute;
    opacity: 0;
    transform: rotate(-90deg) scale(0.5);
}

.chat-toggle.active .chat-icon-open {
    opacity: 0;
    transform: rotate(90deg) scale(0.5);
}

.chat-toggle.active .chat-icon-close {
    opacity: 1;
    transform: rotate(0deg) scale(1);
}

.chat-toggle.active {
    background: #0f2536;
    animation: none;
}

@keyframes chatPulse {
    0%, 100% { box-shadow: 0 6px 24px rgba(255,107,53,0.4); }
    50% { box-shadow: 0 6px 24px rgba(255,107,53,0.4), 0 0 0 8px rgba(255,107,53,0.1); }
}

/* ── Unread Badge ── */
.chat-unread {
    position: absolute;
    top: -4px;
    right: -4px;
    width: 20px;
    height: 20px;
    border-radius: 50%;
    background: #ef4444;
    color: white;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 11px;
    font-weight: 700;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 2px solid white;
    opacity: 0;
    transform: scale(0);
    transition: opacity 0.3s ease, transform 0.3s cubic-bezier(0.34,1.56,0.64,1);
}

.chat-unread.visible {
    opacity: 1;
    transform: scale(1);
}

/* ── Tooltip Badge ── */
.chat-tooltip {
    position: absolute;
    right: 70px;
    top: 50%;
    transform: translateY(-50%);
    background: #0f2536;
    color: white;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 13px;
    font-weight: 600;
    padding: 8px 14px;
    border-radius: 8px;
    white-space: nowrap;
    box-shadow: 0 4px 16px rgba(0,0,0,0.2);
    opacity: 0;
    pointer-events: none;
    transition: opacity 0.3s ease, transform 0.3s ease;
    transform: translateY(-50%) translateX(8px);
}

.chat-tooltip.visible {
    opacity: 1;
    transform: translateY(-50%) translateX(0);
}

.chat-tooltip::after {
    content: '';
    position: absolute;
    right: -6px;
    top: 50%;
    transform: translateY(-50%);
    border: 6px solid transparent;
    border-left-color: #0f2536;
    border-right: none;
}

/* ── Chat Window ── */
.chat-window {
    position: fixed;
    bottom: 96px;
    right: 24px;
    z-index: 991;
    width: 370px;
    height: 520px;
    max-height: calc(100vh - 130px);
    background: white;
    border-radius: 16px;
    box-shadow: 0 20px 60px rgba(0,0,0,0.2), 0 0 0 1px rgba(0,0,0,0.05);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    opacity: 0;
    transform: translateY(16px) scale(0.95);
    pointer-events: none;
    transition: opacity 0.35s cubic-bezier(0.22,1,0.36,1), transform 0.35s cubic-bezier(0.22,1,0.36,1);
}

.chat-window.open {
    opacity: 1;
    transform: translateY(0) scale(1);
    pointer-events: all;
}

/* ── Chat Header ── */
.chat-header {
    background: #0f2536;
    padding: 16px 18px;
    display: flex;
    align-items: center;
    gap: 12px;
    flex-shrink: 0;
}

.chat-header-avatar {
    width: 38px;
    height: 38px;
    border-radius: 50%;
    background: rgba(255,107,53,0.2);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.chat-header-avatar svg {
    width: 20px;
    height: 20px;
    color: #ff6b35;
}

.chat-header-info {
    flex: 1;
}

.chat-header-title {
    font-family: 'Bebas Neue', sans-serif;
    font-size: 18px;
    letter-spacing: 1px;
    color: white;
    line-height: 1.1;
}

.chat-header-status {
    font-family: 'Source Sans 3', sans-serif;
    font-size: 12px;
    color: rgba(255,255,255,0.6);
    display: flex;
    align-items: center;
    gap: 5px;
}

.chat-header-status-dot {
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: #10b981;
    animation: dotPulseChat 2s ease-in-out infinite;
}

@keyframes dotPulseChat {
    0%, 100% { box-shadow: 0 0 0 0 rgba(16,185,129,0.4); }
    50% { box-shadow: 0 0 0 4px rgba(16,185,129,0); }
}

.chat-header-actions {
    display: flex;
    gap: 4px;
}

.chat-header-actions button {
    background: none;
    border: none;
    cursor: pointer;
    padding: 6px;
    border-radius: 6px;
    transition: background 0.2s ease;
    display: flex;
    align-items: center;
    gap: 4px;
}

.chat-header-actions button:hover {
    background: rgba(255,255,255,0.1);
}

.chat-header-actions svg {
    width: 18px;
    height: 18px;
    color: rgba(255,255,255,0.6);
}

.chat-header-actions button:hover svg {
    color: white;
}

.chat-minimize-label {
    display: none;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 13px;
    font-weight: 600;
    color: rgba(255,255,255,0.6);
}

/* ── Chat Messages Area ── */
.chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 18px 16px;
    display: flex;
    flex-direction: column;
    gap: 6px;
    scroll-behavior: smooth;
    background: #f9fafb;
}

.chat-messages::-webkit-scrollbar {
    width: 4px;
}

.chat-messages::-webkit-scrollbar-track {
    background: transparent;
}

.chat-messages::-webkit-scrollbar-thumb {
    background: #d1d5db;
    border-radius: 4px;
}

/* ── Message Bubbles ── */
.chat-msg {
    max-width: 85%;
    animation: msgFadeIn 0.3s ease;
}

@keyframes msgFadeIn {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: translateY(0); }
}

.chat-msg.bot {
    align-self: flex-start;
}

.chat-msg.user {
    align-self: flex-end;
}

.chat-msg-bubble {
    padding: 10px 14px;
    border-radius: 14px;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 14px;
    line-height: 1.55;
    white-space: pre-line;
}

.chat-msg.bot .chat-msg-bubble {
    background: white;
    color: #1f2937;
    border-bottom-left-radius: 4px;
    box-shadow: 0 1px 3px rgba(0,0,0,0.06);
}

.chat-msg.user .chat-msg-bubble {
    background: #ff6b35;
    color: white;
    border-bottom-right-radius: 4px;
}

/* ── Typing Indicator ── */
.chat-typing {
    align-self: flex-start;
    display: flex;
    gap: 4px;
    padding: 12px 18px;
    background: white;
    border-radius: 14px;
    border-bottom-left-radius: 4px;
    box-shadow: 0 1px 3px rgba(0,0,0,0.06);
    animation: msgFadeIn 0.2s ease;
}

.chat-typing-dot {
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: #9ca3af;
    animation: typingBounce 1.4s ease-in-out infinite;
}

.chat-typing-dot:nth-child(2) { animation-delay: 0.2s; }
.chat-typing-dot:nth-child(3) { animation-delay: 0.4s; }

@keyframes typingBounce {
    0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
    30% { transform: translateY(-5px); opacity: 1; }
}

/* ── Quick Reply Buttons ── */
.chat-options {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    padding: 4px 0;
    animation: msgFadeIn 0.3s ease;
}

.chat-option-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 9px 16px;
    background: white;
    border: 2px solid #ff6b35;
    border-radius: 20px;
    color: #ff6b35;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.chat-option-btn:hover {
    background: #ff6b35;
    color: white;
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(255,107,53,0.25);
}

/* ── Multi-Select Symptoms ── */
.chat-multi-select {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    padding: 4px 0;
    animation: msgFadeIn 0.3s ease;
}

.chat-multi-option {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    padding: 9px 14px;
    background: white;
    border: 2px solid #d1d5db;
    border-radius: 10px;
    color: #4b5563;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
}

.chat-multi-option:hover {
    border-color: #ff6b35;
    color: #ff6b35;
}

.chat-multi-option.selected {
    background: rgba(255,107,53,0.06);
    border-color: #ff6b35;
    color: #ff6b35;
}

.chat-multi-check {
    width: 18px;
    height: 18px;
    border-radius: 4px;
    border: 2px solid #d1d5db;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s ease;
    flex-shrink: 0;
}

.chat-multi-option.selected .chat-multi-check {
    background: #ff6b35;
    border-color: #ff6b35;
}

.chat-multi-check svg {
    width: 12px;
    height: 12px;
    color: white;
    opacity: 0;
    transition: opacity 0.15s ease;
}

.chat-multi-option.selected .chat-multi-check svg {
    opacity: 1;
}

.chat-multi-continue {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    width: 100%;
    padding: 11px 20px;
    margin-top: 4px;
    background: #e5e7eb;
    color: #9ca3af;
    border: none;
    border-radius: 10px;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 14px;
    font-weight: 700;
    cursor: not-allowed;
    transition: all 0.25s ease;
}

.chat-multi-continue.enabled {
    background: #ff6b35;
    color: white;
    cursor: pointer;
    box-shadow: 0 4px 12px rgba(255,107,53,0.3);
}

.chat-multi-continue.enabled:hover {
    background: #ff8855;
    transform: translateY(-1px);
}

.chat-multi-continue svg {
    width: 16px;
    height: 16px;
}

/* ── Safety Tip Box ── */
.chat-safety-tip {
    display: flex;
    gap: 10px;
    padding: 12px 14px;
    background: #fef2f2;
    border: 1px solid #fecaca;
    border-radius: 10px;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 13px;
    font-weight: 600;
    color: #991b1b;
    line-height: 1.45;
    animation: msgFadeIn 0.3s ease;
}

.chat-safety-tip svg {
    width: 16px;
    height: 16px;
    flex-shrink: 0;
    margin-top: 1px;
    color: #dc2626;
}

.chat-safety-tip.info {
    background: #eff6ff;
    border-color: #bfdbfe;
    color: #1e40af;
}

.chat-safety-tip.info svg {
    color: #2563eb;
}

/* ── Phone CTA Button ── */
.chat-phone-cta {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    width: 100%;
    padding: 12px 20px;
    background: #ff6b35;
    color: white;
    border: none;
    border-radius: 12px;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 15px;
    font-weight: 700;
    text-decoration: none;
    cursor: pointer;
    transition: all 0.2s ease;
    box-shadow: 0 4px 12px rgba(255,107,53,0.3);
    animation: msgFadeIn 0.3s ease;
}

.chat-phone-cta:hover {
    background: #ff8855;
    transform: translateY(-1px);
    box-shadow: 0 6px 18px rgba(255,107,53,0.4);
}

.chat-phone-cta svg {
    width: 18px;
    height: 18px;
}

/* ── Link CTA Button ── */
.chat-link-cta {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 9px 18px;
    background: white;
    border: 2px solid #1a3a52;
    border-radius: 10px;
    color: #1a3a52;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 14px;
    font-weight: 700;
    text-decoration: none;
    cursor: pointer;
    transition: all 0.2s ease;
    animation: msgFadeIn 0.3s ease;
}

.chat-link-cta:hover {
    background: #1a3a52;
    color: white;
}

.chat-link-cta svg {
    width: 14px;
    height: 14px;
}

/* ── Time Awareness Banner ── */
.chat-time-banner {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 8px 12px;
    background: rgba(16,185,129,0.08);
    border: 1px solid rgba(16,185,129,0.2);
    border-radius: 10px;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 12px;
    font-weight: 600;
    color: #059669;
    animation: msgFadeIn 0.3s ease;
}

.chat-time-banner svg {
    width: 14px;
    height: 14px;
    flex-shrink: 0;
}

/* ── Chat Footer ── */
.chat-footer {
    padding: 12px 16px;
    border-top: 1px solid #e5e7eb;
    background: white;
    flex-shrink: 0;
}

.chat-footer-start-over {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    width: 100%;
    padding: 8px;
    background: none;
    border: none;
    color: #9ca3af;
    font-family: 'Source Sans 3', sans-serif;
    font-size: 12px;
    font-weight: 600;
    cursor: pointer;
    transition: color 0.2s ease;
    border-radius: 8px;
}

.chat-footer-start-over:hover {
    color: #ff6b35;
    background: rgba(255,107,53,0.04);
}

.chat-footer-start-over svg {
    width: 13px;
    height: 13px;
}

/* ── Stacking with Tech Widget ── */
body.chat-widget-loaded .tech-popup {
    bottom: 96px;
}

body.chat-widget-loaded .tech-fab {
    bottom: 96px;
}

/* ==================== RESPONSIVE ==================== */

/* Mobile: full-screen chat */
@media (max-width: 768px) {
    .chat-toggle {
        bottom: 16px;
        right: 16px;
        width: 54px;
        height: 54px;
    }

    .chat-toggle svg {
        width: 26px;
        height: 26px;
    }

    .chat-tooltip {
        display: none;
    }

    .chat-window {
        bottom: 0;
        right: 0;
        left: 0;
        top: 0;
        width: 100%;
        height: 100%;
        max-height: 100%;
        border-radius: 0;
        padding-top: env(safe-area-inset-top);
    }

    .chat-window.open ~ .chat-toggle {
        opacity: 0;
        pointer-events: none;
    }

    .chat-header {
        padding-top: calc(16px + env(safe-area-inset-top));
    }

    .chat-header-actions button {
        padding: 10px 14px;
        border-radius: 8px;
        background: rgba(255,255,255,0.15);
        min-height: 48px;
        min-width: 48px;
    }

    .chat-header-actions svg {
        width: 24px;
        height: 24px;
        color: rgba(255,255,255,1);
    }

    .chat-minimize-label {
        display: inline;
        color: rgba(255,255,255,1);
        font-size: 14px;
    }

    /* Tech widget stacking on mobile */
    body.chat-widget-loaded .tech-popup {
        bottom: 80px;
    }

    body.chat-widget-loaded .tech-fab {
        bottom: 80px;
    }
}

@media (max-width: 480px) {
    .chat-toggle {
        bottom: 12px;
        right: 12px;
        width: 50px;
        height: 50px;
    }

    .chat-msg-bubble {
        font-size: 13.5px;
    }

    .chat-option-btn {
        font-size: 12.5px;
        padding: 8px 14px;
    }

    body.chat-widget-loaded .tech-popup {
        bottom: 72px;
    }

    body.chat-widget-loaded .tech-fab {
        bottom: 72px;
    }
}